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Help Desk

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Frequently asked questions

Head to Post Free Ad, fill in your title, price, category and photos, and submit. Our moderators review every ad by hand — most go live within the hour, free for 60 days.

Yes. Standard ads are free for 60 days. An optional Featured upgrade pins your ad to the top of its category for extra views.

Open the ad and tap Show Phone Number, or use Message Seller to send a note through our contact team. Always meet in public and inspect before paying.

Stars come from completed sales rated by real buyers. The green tick means the seller's identity and phone number are verified by our team.

Use the contact form with the topic “Report a suspicious ad” and include the ad ID. Reports are reviewed the same business day.

Posting Policy

One item per ad, honest photos you took yourself, and the real price or “On Call”. Prohibited: counterfeits, weapons, pre-ban items, personal data of others, and duplicate ads. Breaches are removed; repeat breaches lose posting rights.

Terms of Services

Fernhollow Trading Post is a venue: buyers and sellers contract with each other, not with us. We verify identities and moderate ads, but inspect every item yourself before paying. Accounts must be 18 or older.

Refund and Returns Policy

Private sales are final unless the seller agrees otherwise — agree returns before you pay. Featured-upgrade fees are refunded in full if your ad never goes live; otherwise they are non-refundable after 48 hours.